Exchange and returns

At PillowGriet, every product is made to order — printed and fulfilled especially for you. Because of this, we are unable to accept returns or exchanges for change of mind or incorrect size selections.

We encourage you to carefully review product descriptions, dimensions, and photos before placing your order. If you have any questions before buying, don't hesitate to reach out — we're happy to help you make the right choice.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at [jouw emailadres]. Include a clear photo of the issue and your order number, and we will resolve it as quickly as possible — at no cost to you.

Order cancellations

Because production starts shortly after your order is placed, cancellations are only possible within 24 hours of purchase.

Questions? Feel free to contact us at griet@pillowgriet.com. We're always happy to help.